FAQs | Find out everything you need to know about Riddle

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What is Riddle?

Riddle help’s North American companies hire and manage elite talent from Eastern Europe.

Think of us like an extension to North American companies, specializing in HR and talent management in Eastern Europe.

Companies turn to us when they need to build high performing product-focused teams, quickly and cost-effectively.

What is Riddle’s mission?

Riddle's mission is to revolutionize the recruitment landscape by seamlessly connecting North American companies with top-tier tech and design talent from Eastern Europe. We focus on building long-term partnerships between companies and talent, streamlining the integration of international talent into local teams, and providing both companies and talent with a comprehensive support system that includes mentorship, professional development, and community engagement. Our goal is to ensure that every placement is not just a job match but a stepping stone towards mutual growth and success.

What are Riddle’s values?

At Riddle, we are guided by three fundamental values:

1. Radically Transparent: We believe in absolute clarity for both Companies and Talent. Our processes and communications are open and straightforward, ensuring that both talent and companies know what to expect and can trust in our integrity.
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2. Impeccable Value: We are committed to delivering exceptional service that exceeds expectations. Every interaction and solution we provide is designed to offer substantial and meaningful value to our clients and their pursuits.
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3. Uncompromising Quality: We uphold the highest standards of quality in every aspect of our work. From the talent we recruit to the services we offer, we accept nothing less than the best, ensuring that excellence is a constant.

These core values form the foundation of our operations and our commitment to fostering successful, enduring partnerships.

How does the vetting process for talent work?

Our vetting process is thorough. It involves a comprehensive four-stage approach: starting with a profile review to understand the candidate’s background, followed by a live screening that assesses both cultural fit and English proficiency. Candidates then complete a test project to demonstrate their practical abilities. The final stage is a technical skills assessment conducted by a senior member, ensuring we connect you with consistently high-quality talent who are technically adept and culturally aligned with your team’s values.

How quickly can I expect to see matching profiles?

You will receive at least one matching profile within the first week after submitting your request.

What is your pricing model?

Talent set their own rates and you let us know what budget you want to stay within. We add a 15% fee to their rates and invoice monthly, keeping the process straightforward.

How does Riddle’s pricing work?

Our pricing is transparent and straightforward. We charge a 15% monthly fee of the candidate’s monthly salary, only when the talent you hire starts working. The fee covers the cost of sourcing, vetting, and placing highly qualified candidates. Additionally, it includes ongoing support services for your talent, such as providing access to physical workspaces, fitness classes, and English lessons, which are all part of our commitment to ensuring high engagement and productivity.

How does the payment process work?

Payments are due monthly and begin only after the talent has started working. We provide detailed invoices at the end of each month that reflect the services provided, ensuring complete transparency.

How does Riddle ensure the quality of candidates?

We employ a rigorous vetting process that includes language assessments, skills assessments, cultural fit interviews, and technical evaluations conducted by industry experts. About 5% of candidates make it through our vetting process. This ensures that only the top-tier candidates are presented to you.

How long does it typically take to fill a role with Riddle?

The time to fill a role can vary based on the complexity and seniority of the position. However, our streamlined processes and extensive talent network typically allow us to present the first set of vetted qualified candidates anywhere between 1 to 2 weeks after receiving your requirements.

Can Riddle help with both permanent placements and temporary projects?

Yes, Riddle is equipped to support both permanent and contract-based placements. We tailor our recruitment services to meet your specific needs, whether you're looking for long-term employees or need expert talent for short-term projects.The minimum short term project we are able to accommodate is 3 months.

Are there any hidden or additional fees?

No, there are no hidden fees. We believe in radical transparency, which means you will know exactly what you are paying for upfront. Our fees are fully disclosed during the initial consultation and detailed in our service agreement.

Can I negotiate the rates?

While our rates are designed to reflect the exceptional quality and added value of our services, we understand each company has unique needs. We are open to discussing your specific requirements and budget constraints to find a mutually agreeable pricing solution.

What happens if I decide to terminate the contract early?

We strive to be flexible and accommodate the changing needs of our clients. If you need to terminate the contract early, we simply require a one month notice, after which no further payments will be necessary beyond the notice period.

How does Riddle ensure a good fit between me and potential roles?

We use a detailed vetting process for both candidates and companies. This ensures that we only match you with roles that align with your skills, career goals, and preferred company culture. You can specify your salary expectations, desired workplace environment, and more to make sure the fit is just right.

How are the workspaces and other local perks facilitated?

Riddle maintains local hubs across Eastern Europe that are accessible to all team members. These hubs are equipped with the resources needed to enable creativity and effective teamwork. Additionally, we provide branded welcome kits from the companies you're matched with to help you feel integrated from day one.

Can I work part-time?

Currently, 99% of our openings are for full-time positions (35+ hours per week). While part-time opportunities are rare, indicating an interest in part-time work on your profile keeps you in the running should such positions become available.

What is the typical duration of projects?

The average project length at Riddle is 12 months, with the shortest projects starting at 3 months. This duration ensures substantial engagement and impact in your role.

How is payment handled?

Payments are straightforward. At the end of each month, invoices are automatically generated in our system. Simply log your hours, submit your banking details, and choose your payment method—either a regular bank transfer or via a WISE account.

How much can I earn?

As a Riddle member, you set your own monthly rate based on your skills, experience, and location. We provide guidance to help you determine a competitive rate, but the final decision on the rate is yours. Customers pay an additional 15% on top of your rate as Riddle's earnings, a fee fully transparent on our platform.

Can I meet other members?

Riddle has 5 hubs across Eastern Europe and we’re actively growing. We encourage all our members to spend some time working in-person at one of our hubs to meet the community and get in touch with other members. Outside of our hubs, we have a lot of community events, webinars, groups and projects going on that are exclusive to our members.

Which perks does Riddle have for members?

Riddle provides numerous perks for members including: a local physical work space, monthly fitness classes, ongoing english lessons, branded company welcome kits, mentorship matching, access to workshops and events and access to community-exclusive events.

Does Riddle subtract a fee from my rate?

As a member of Riddle, you have the autonomy to set your own hourly rate based on your location and experience. We provide guidance to help you determine a competitive rate, but ultimately, you choose the rate you're comfortable with. Importantly, Riddle does not deduct any fees from your rate. Instead, customers pay an additional 15% on top of your rate, which constitutes Riddle’s earnings. This pricing structure is fully transparent, with both customers and talent having clear visibility into all charges on our platform.

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